Desktop Support Specialist (45540)

Our client is looking for a Desktop Support Specialist to assist with transitioning employees from an onsite, office setting to a remote environment. This includes analyzing, researching and resolving hardware and software issues and documenting current processes and troubleshooting steps while working to create efficiencies. Apply today to be considered! 

Responsibilities:

• Perform equipment inventory checkout
• Tear down desk equipment
• Complete tier 1 desktop support work (replacing hardware/installation of software)
• Provide mobile device support
• Perform Thin Client imaging

Requirements:

• 1-2 years of IT Service Desk experience
• Working knowledge of Windows operating systems
• Working knowledge of mobile operating systems (IOS, Android, and Windows)
• Working knowledge of Active Directory
• Basic knowledge of server and printing technologies
• Working knowledge of VMWare
• Working knowledge of McAfee Endpoint
• Excellent communication, time management, and customer service skills

Work Model: 

• On-Site